Q: How do I place an order?
A: To place an order, browse our products and add the items you wish to purchase to your cart. Once you’re ready to complete your purchase, proceed to the checkout page, enter your shipping and payment information, and submit your order. You’ll receive an email confirmation with your order details.
Q: What payment methods do you accept?
A: We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept payments through PayPal and Shopify Pay.
Q: How much does shipping cost?
A: Shipping costs are calculated based on the weight or Price and destination of your order. You can view the estimated shipping costs during the checkout process before completing your purchase.
Q: How long will it take for my order to arrive?
A: Delivery times vary depending on your location and the shipping method you choose. Most orders arrive within 5-7 business days for standard shipping and 3-5 business days for expedited shipping.
Q: Can I track my order?
A: Yes, you will receive a tracking number via email once your order has shipped. You can use this number to track the status of your shipment through our website or the carrier's website.
Q: What is your return policy?
A: We accept returns within 30 days of purchase for a full refund or exchange. Items must be unused and in their original packaging. Please see our Return Policy page for more details and instructions on how to initiate a return or exchange.
Q: How do I contact customer support?
A: If you have any questions, concerns, or need assistance with your order, please contact our customer support team by emailing ZenithLifestyleStore@gmail.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24-48 hours.
Q: How do I sign up for your newsletter?
A: To stay up-to-date on our latest products, promotions, and news, enter your email address in the newsletter sign-up box at the bottom of our website. You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails.
- We offer standard, express, and international shipping options.